American European Insurance Company would like to assure our partner agents that we will continue to remain open during the Coronavirus outbreak. We have prepared for our staff to work remotely in the event we need to close any of our locations and remain committed to providing you and your clients the level of service you have come to expect from AE. We remain available to our agents and insureds at the below numbers and emails:
Customer Service and Pay by Phone: 800-222-3058 Option 1
Pay Electronically: Online Bill Pay
Claims Questions & Reporting:
Phone: 800-222-3058 Option 2
Email: firstreporting@aeiginsurance.com
Online access to Agency Link for BOP, Habitational and SKP rate/quote/issue capability will continue to be available as well.
At these turbulent times, AE strongly encourages the use of its electronic payment system to ensure the seamless processing of all payments.
We will continue to monitor the situation and keep you updated throughout this time. Should you have any questions please reach out to your Marketing Representative or underwriter.