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TOP-RATED UNDERWRITING, CLAIMS & SERVICE

Our independent agents help you determine the best coverage to ensure your assets are protected

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Learn more about American European Insurance Group’s insurance policies, packages, and coverage options.

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Property and Casualty Insurance Policies

Our products are only offered through independent agents who are part of the American independent insurance agency system. Independent agents have the knowledge and experience to help determine the exact coverage you need to protect your assets and customize your policy for your business’s unique requirements. Our agents share our commitment to giving you the best products and the best services all at a competitive price.

PERSONAL INSURANCE

BECOME AN AGENT PARTNER

AE offers its agents and insureds a broad product line and risk appetite and specializes in numerous market segments.

CORE VALUES

AE welcomes the opportunity to meet with independent agents who share our Core Values of Accountability, Trust and Responsiveness.

SELECTIVE STRATEGY

We believe in a selective agency distribution strategy and have fewer agency appointments than most companies we compete against.

COMPETITIVE COMMISSIONS

We offer competitive commissions and an attractive contingent profit commission arrangement.

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FREQUENTLY ASKED QUESTIONS

How do I know if a loss is covered?2019-01-14T12:24:30-05:00
Contact your Agent. Your Agent will explain your policy coverages.
How do I make changes to my policy?2019-01-14T12:17:07-05:00

Contact your Agent to make policy changes.  Have your current policy available to discuss these changes with your agent.

How do I become an AE Agent?2019-01-14T12:22:39-05:00

Please inquire about an Agency appointment by email to aemarketing@aeiginsurance.com or call 1-800-222-3058, Option 4.

Whom do I contact if I have questions?2019-01-14T12:22:20-05:00

If you have policy questions, contact your Agent.

If you have billing or payment questions, contact our Customer Service Department at 1-800-222-3058, Option 1.

If you have questions related to claims, contact 1-800-222-3058, Option 2

How do I report a loss/claim?2019-01-14T12:21:54-05:00

A loss can be reported to our Claims First Reporting representatives. Our First Reporting representatives are available to provide information regarding your loss and to assist you in any way possible. Your claim will then be assigned to a specific adjuster, who will contact you as soon as possible.

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Can I make my payment by phone and/or electronically?2019-01-14T12:23:35-05:00

Pay-by-Phone: Please call our Customer Service Department at 1-800-222-3058 and choose Option 1 during our normal business hours.

If you want to pay electronically, we accept Online Bill Payment 24 hours a day, 7 days a week. We do not accept credit card payments at this time.

When should I mail my payment?2019-01-14T12:23:19-05:00

Mail your payment at least five (5) to seven (7) business days prior to the due date.

Where should I send my payments?2019-01-14T12:22:58-05:00

Send your payment by regular mail to:
AE Underwriters Agency, Inc.
P.O. Box 1923
Hicksville, NY 11802

Send your payment using a next-day service to:
American European Insurance Group, Inc.
2250 Chapel Avenue West, Suite 200
Cherry Hill, NJ 08002

About American European Insurance Group, Inc

AEIG is a business-to-business insurance company that works with a select group of agents who share our commitment to providing the best products and services, at a competitive price. Our agent partners are located throughout the Northeast, New England and Northern Mid-Atlantic stateswork with businesses of all types and sizes to find the right commercial insurance plans to meet their needs.

With more than 500 eligible classes of business, American European Insurance Group, Inc provides a one stop solution for AEIG agents to meet their clients’ needs.

Agent Locator

Search approximately 300 independent retail agents in seven Mid-Atlantic and New England States

Find an Agent

Find an AEIG Agent

If you’re a business owner in need of insurance, please choose our Find an Agent option. You’ll find a selection of our trusted agent partners in your area who will work with you to determine your needs, and obtain a quote for the policies that are right for your business

Why Work With American European Insurance Group, Inc.?

AEIG offers our agents and insureds a broad product line and risk appetite, and specializes in numerous market segments such as habitational (apartments, condos and 1-4 family dwellings), commercial office buildings, mixed-use occupancy buildings, artisan contractors, retail stores, pharmacies, religious institutions and wholesale distributors, just to name a few.  AEIG’s core values of Accountability, Trust and Responsiveness ensure that our service to you does not end when your policy is issued. Here are just a few reasons for agents to work with AEIG.

While flexible product offerings, competitive pricing and superior service are all important characteristics of an insurance company partner, our commitment dosen’t end once the policy is sold. Our true value becomes evident when our customers need us most – when they have incurred a loss!  We continue to provide customized, high-quality customer service throughout our claims processes. Once a claim is reported via our easy to use online portal, or by telephone, our in-house team of claims adjusters and attorneys are there to expedite the process and provide the most favorable resolution to our insured.

If you are an agent who shares these core values, please contact AEIG for more information about how you can become an agency partner.

CLAIM QUESTIONS & REPORTING

Phone: 1-800-222-3058
Fax: (856) 779-6906
Email: firstreporting@aeiginsurance.com

PAYMENT OPTIONS

Pay-by-Phone: 1-800-222-3058
Pay Electronically: Online Bill Payment

FOR CUSTOMER SERVICE AND CLAIMS

Policy Questions: Please contact your Agent
Customer Service: 1-800-222-3058

Pay Your Bill Online

Register or Login to Access Account Balances, Due Dates, and Payment History

AGENTS

POLICYHOLDERS

QUICKPAY AS GUEST

1-800-222-3058, Option 1