Job Description 

American European Insurance Group, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company’s claims training program and requires the person to:

  • Investigate, evaluate, and settle entry-level first and third-party insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Communicate with insureds, claimants, independent adjusters, legal counsel, and third-parties
  • Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements

Job Requirements

  • Ability to provide excellent service to policyholders and clients
  • Ability to work well with internal and external customers
  • Organized and detail oriented
  • Excellent verbal and written communication skills
  • Very flexible and dependable
  • Ability to maintain confidentiality and data security
  • Ability to work in a high volume, fast paced environment managing multiple tasks
  • Research and investigative abilities; negotiating, conflict resolution and persuasion abilities
  • Demonstrated proficiency in Microsoft Office Programs
  • Ability to work in a team setting
  • Good attention to detail.
  • Strong analytical and mathematical ability.
  • Ability to work independently in a virtual environment when required.
  • Good organizational and time management skills.

AEIG is an equal opportunity employer. It is the policy of AEIG to provide employment opportunities without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or military affiliation, membership, requirements, obligations or status.

Job Type: Full-time

Salary: $45,000.00 – $52,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Physical Setting: Office


  • 8 hour shift
  • Monday to Friday

Supplemental Pay: Bonus pay

Education: Bachelor’s (Required)

Work Location: One location