How to Report a Claim

A loss can be reported to our Claims First Reporting representatives. Our First Reporting representatives are available to provide information regarding your loss and to assist you in any way possible. Your claim will then be assigned to a specific adjuster, who will contact you as soon as possible.

You can report your claim:

By Email:
By Phone:
1-800-222-3058, Option 2
By Fax:
By Mail:
2250 Chapel Ave West, Suite 200, Cherry Hill, NJ 08002

Your claim can also be reported to your Agent or Broker.

When reporting a loss, please include the following information:

  • Policy Number
  • Name of Insured
  • Home Phone Number
  • Contact Information for Insured
  • Date and Time of Loss
  • Description of Loss
  • Names and Addresses of Other Parties
  • Witnesses to the Loss

Fraud Warning

Any person who, knowingly and with intent to defraud any insurance company or other persons, files a statement of claim containing any materially false information, or conceals for the purpose of misleading information concerning any fact material thereto, commits a fraudulent insurance act, which is a crime, and may be subject to civil penalties and criminal prosecution.