Frequently Asked Questions
If you have policy questions, contact your Agent.
If you have billing or payment questions, contact our Customer Service Department at 1-800-222-3058, Option 1.
If you have questions related to claims, contact 1-800-222-3058, Option 2
Send your payment by regular mail to:
AE Underwriters Agency, Inc.
P.O. Box 1923
Hicksville, NY 11802
Send your payment using a next-day service to:
American European Insurance Group, Inc.
2250 Chapel Avenue West, Suite 200
Cherry Hill, NJ 08002
Pay-by-Phone: Please call our Customer Service Department at 1-800-222-3058 and choose Option 1 during our normal business hours.
If you want to pay electronically, we accept Online Bill Payment 24 hours a day, 7 days a week. We do not accept credit card payments at this time.